Contact information
AutoOrganized
Customer Support & Corporate Contact Details
Contact Information
We are here to help you
Have questions about our car storage hooks, headrest hangers, trunk organizers, or seat gap boxes? Whether you need product installation support, order status tracking, or compatibility advice for your vehicle, our customer support team is ready to assist.
1. Official Merchant Details
Company Name
M.C.F. Motor Company Fahrzeugvertriebsgesellschaft mit beschränkter Haftung
Registered Business Entity
Official Store Website
qpexj7-zu.myshopify.com
Online Store Platform
Headquarters / Physical Address
9-13 Ollenhauerstr., 13403 Berlin, Germany
Corporate & Operational Address
2. Operating Hours & Response Times
| Support Channel | Availability Hours (CET) | Expected Response Time |
|---|---|---|
| Email Support ([email protected]) | Monday – Friday: 09:00 – 18:00 | Within 24 Hours |
| Order Status & Tracking Inquiries | Monday – Saturday: 09:00 – 17:00 | Within 12–24 Hours |
| Weekend Inquiries | Saturday – Sunday | Next Business Day |
3. How We Can Assist You
- Product Compatibility: Inquiries regarding headrest hook dimensions, organizer fitment for specific car models, and load capacities.
- Order Management: Order status updates, tracking information, shipping modifications, and delivery issues.
- Returns & Warranties: Guidance on product returns, exchanges, or replacing damaged parts under our policy terms.
- B2B & Bulk Orders: Inquiries regarding wholesale purchases or commercial fleet car storage solutions.